Shipping policy

Shipping Domestic

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

Customer Service
For all customer service enquiries, please email us at solelyfitllc@gmail.com

Shipping International

We currently only ship in the United States

Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and Solely FIT encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to Solely FIT at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

Return Policy

Solely FIT will happily accept returns due to change of mind as long as a request to return is received by us within 5 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition.

Return shipping label will be provided at the request of the customer.

Once returns are received and accepted, full refund or store credit will be processed. We will notify you once this has been completed through email.

We are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact customer service at solelyfitLLC@gmail.com